maum.ai

It reduces costs of running call center and manages a content of customer calls.

• Build a model for customer calls

  It understands an intention of customer and proceeds a conversation.

• Multi-lingual TTS

  Through multi-lingual TTS, it provides foreign language with the voice of AI agent in English, Japanese, Chinese, and etc.

• VoiceBot

  It replaces tasks such as monitoring of complete sales and loan application.

• Chatbot

  it is capable of free talking with visitors through understanding their intentions from a question and a learning tool will be provided for manager to control continuous learning of the machine.

• Conversation management

  It supports conversation management by analyzing keywords and category from contents of conversation.

• Counseling Analysis

  Analyze VOC (Voice Of Customer) according to customer acquisition channels to streamline QA work and manage risks.

• Usage

  Monitoring of complete sales of insurance company, VoiceBot service, call center in a major company.

It precisely separates multiple speakers to record and share speeches of each person in a real-time.

• Directional Microphone

  Directional microphone enables voice recognition and separation of speakers in a meeting.

• CNN-STT engine

  With the application of ANN-STT engine, unstable long sentence also can be transferred into the text.

• Audio Delete Level Function (ADL)

  Organically developed ADL function provides 86% of voice recognition without any additional learning process.

• Real-time meeting recording

  It records individual speaker’s speech in a real-time.

• Video file uploading function.

  It also can recognize voice from a video file to product texts.

• All-in-One system

  Mic and the server are combined to be conveniently installed in any space.

• Usage

  Produce meeting log for government organizations and firms, stenographic records at the court.

It identifies abnormal activities and prevents voice phishing. It is capable to be applied to overall security field.

• Face Recognition & Face Detection

  It checks the entrance of a visitor to a facility including apartment, house, and office building.

• Abnormal indication solution

  It identifies abnormal indication through the solution that detects loitering, invasion, and faint.

• Camera adopted AI Box solution

  The unilateral HW solution enables Edge AI to recognize abnormal activities so that a rapid response against an accident is capable at the early stage.

• Analytic service on results of recognition

  It precisely analyzes recognition results in a real-time, and provides a real-time monitoring and checking of equipment status.

• Usage

  Security area including apartment, house, office building, and detecting voice phishing

It replicates voice and tones of announcer and speaks perfect phonological phenomenon of Korean.

• STF (face reproduction) & TTS (voice generation)

  It replicates facial expressions and accents of announcer through STF and TTS

• 4K resolution

  With 4K resolution, it provides high quality resolution of AI human to a big-sized screen kiosk.

• Multi-lingual TTS

  With Multi-lingual TTS, it provides a same tone of voice of docent in foreign languages, such as English, Japanese, and Chinese.

• Device

  It can be applied to multiple devices such as smartphone, website, kiosk, digital signage, and robot.

• M Studio

  AI Human announcer can be easily customized in accordance with a desired purpose through the M studio.

• Usage

  Create broadcasting (weather case, disaster, and news), advertising and Youtube video.

It greets visitors and provides guidance for them to do their works.

• ToF Sensor (Close sensor)

  It recognizes visitor with its close sensor and responds to them.

• Thermal Imaging Camera

  It checks customer’s body temperature with thermal imaging camera.

• Facial Detecting Camera

  It recognizes staffs and customers with facial detecting camera and provides appropriate response reactions.

• STT (speech recognition) & Touch Pad

  Understands intentions of visitors through their screen touch and microphone, then provides curations.

• STF (face reproduction) & TTS (voice generation)

  It provides vivid facial expressions and accents of a receptionist through STF and TTS

• 4K resolution

  With 4K resolution, it provides high quality resolution of AI human receptionist to a big-sized screen kiosk.

• Multi-lingual TTS

  With Multi-lingual TTS, it provides a same tone of voice of receptionist in foreign languages, such as English, Japanese, and Chinese.

• Device

  It can be applied to multiple devices such as smartphone, website, kiosk, digital signage, and robot.

• Chatbot

  It is capable of free talking with visitors through understanding their intentions from a question and a learning tool will be provided for manager to control continuous learning of the machine.

• Usage

  Corporate, hotel, unmanned store, and etc.

It provides a guidance for customers to find the most appropriate section through understanding their visiting purposes.

• 4K resolution

  Provides AI Human in 4K quality resolution

• Body temperature check

  Checks a body temperature of visiting customers.

• Customer recognition

  Expose advertisement while it is in standby, and recognize customers when they are close.

• Greetings

  Recognizes a customer with its recognition camera and greets them.

• conversation management and understanding of customer intention (banking)

  Guides customers to each counter and gives them a waiting ticket.

• Provides information service

  Calls staffs with public API, provides diverse information services such as exchange rates and weather information.